About this role
Role Overview
- Support the design and delivery of training programmes for remote operators
- Develop structured onboarding programmes covering system tools, intervention rubrics, documentation standards, and safety protocols
- Ensure all programmes meet Moove AV, partner, and UAE regulatory qualification standards
Requirements
- 3 to 5 years of experience in remote operations, AV operations, or a 24/7 control centre environment
- Prior experience in a training, coaching, or quality assurance role strongly preferred
- Deep familiarity with remote assistance platforms, intervention protocols, and data logging tools
- Strong understanding of AV system behaviour and remote operator best practices
- Fluent in English; Arabic a strong advantage.
Benefits
- Professional development opportunities
- Diversity and inclusion initiatives