General administrative support to the HR Consultancy team to support client needs
Monitor client HR inboxes and respond to or escalate support queries as required
Diary coordination and support for HR consultants
HR record keeping and systems administration (including reporting as appropriate)
Provide HR administration support to clients relating to each stage of the employment lifecycle
Collate and prepare market and benchmarking data and reports
Prepare, review and refresh template client toolkits and documentation including policy reviews in line with legislative updates
Assist consultants with delivering best practice and commercially aware HR advice to clients
Support with preparing documents such as letters, guidance notes and reports as necessary
Research HR best practice and key trends to ensure consultants remain commercially aware of the industries they support with
Support with casework and employee relations preparations such as note taking, document collation etc
Attend client meetings to support learning and development
Represent AAB People externally at events and on social media, and act as ambassador to support marketing and sales activities and business growth.
Requirements
Be friendly and approachable.
Highly organised, diligent and with strong attention to detail.
Effective people skills – builds trust, rapport and confidence with clients and internally within the AAB team and demonstrates integrity to build trust and strong relationships.
Discretion and an awareness and understanding of strict confidentiality requirements.
Forward thinking and innovative approach – curious and outward-focused, constantly looking to improve and develop tools, processes and solutions.
Responsive and client-focused – recognises the importance of facilitating an excellent client experience and representing the AAB brand externally.
Remains calm and clear-headed under pressure, capable of balancing multiple tasks and prioritising effectively.
Solution-focused and flags potential problems or concerns promptly with proposals for resolution.
Committed to continuous improvement and ongoing learning and personal development.
Have extensive knowledge on Microsoft Office, particularly word, outlook, excel and PowerPoint.
Possess an interest in HR and Employment Law (prior experience is desirable, but not essential).
Benefits
Annual leave (plus public holidays), with the option to buy or carry over leave