Security

Role Overview

• Patrol hotel premises, including corridors, lobbies, parking areas, and restricted areas to detect and prevent security risks.
• Monitor security cameras and alarm systems; respond promptly to any suspicious activities or breaches.
• Investigate disturbances, emergencies, or accidents and document findings in detailed incident reports.
• Escort guests and employees as needed for safety, especially during late hours or in emergency situations.
• Collaborate with local law enforcement and emergency services when necessary.
• Enforce hotel policies and procedures to ensure compliance with safety and security regulations.
• Respond to guest complaints or requests related to safety with professionalism and discretion.
• Assist in crowd control and access management during events, conferences, or periods of high occupancy.
• Conduct safety checks on fire exits, doors, and emergency equipment.
• Maintain a visible presence to deter theft, violence, or vandalism.

Requirements

• High school diploma or equivalent.
• Prior experience in security, law enforcement, or military preferred (especially in hospitality or customer-service environments).
• Valid security guard license or certification (as required by local/state regulations).
• CPR and First Aid certification (preferred or required based on local standards).
• Strong observational and problem-solving skills.
• Professional demeanor, strong interpersonal skills, and the ability to remain calm under pressure.
• Willingness to work flexible shifts, including nights, weekends, and holidays.