Director, Relationship Management – Corporate Client Group

Role Overview

• Support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance
• Accountable for successful achievement of goals and objectives, driving a high level of performance, a superior client experience and sustainable value creation for RBC shareholders
• Manage a portfolio of existing accounts and acquire new clients
• The performance of your portfolio including effective partnership with Corporate Client Group Finance (CCGF) on credit oversight, while ensuring overall alignment of CCG with shareholders, clients, and employee interests
• Provide advice focusing on Capital structure, Banking services, Ownership monetization, Growth strategy (organic and acquisitions) and risk management solutions
• Develop a strategic understanding of company’s business model, market position and growth/divestiture plans, and understand risks and opportunities that will impact business performance
• Originate new clients for Corporate Client Group (minimum ~$100MM revenue/client threshold and/or ~$10MM EBITDA) and lead deal teams to ensure effective execution while achieving client acquisition and market share targets
• Develop and implement robust strategies for each client and prospect, to meet identified needs, pitch ideas and maximize revenue and profit (Return On Equity) opportunity
• Ensure appropriate senior coverage with Managing Director and coordinate client coverage activity to ensure RBC specialists are appropriately engaged with client to provide solutions
• Create and deliver a superior/full customer experience to each client through careful pre-call research and planning, a ‘consulting’ approach, and regular client relationship reviews
• Monitor progress against client strategies regularly with partners and clients, evaluating success against revenue targets, and taking action as required
• Complete weekly/monthly sales and market reports and work closely with CCGF to ensure proper risk oversight

Requirements

• 5+ years’ experience in corporate banking and/or commercial lending/finance and/or credit risk management
• Undergraduate degree with a focus in Business, Economics, Mathematics or other quantitative fields
• MBA, CPA or CFA combined with a Degree in Business, Economics or Finance or other relevant professional designation (desirable)
• Analytical and technical skills and ability to quickly assess capital structure and financial requirements
• Highly developed EQ and ability to navigate complex organizational dynamics
• Strategic agility: can anticipate future consequences and trends accurately, has broad knowledge and perspective
• Excellent verbal and written communication and presentation skills; confident, credible, and personable
• Interpersonal skills and the ability to work effectively in a team environment with a sales and marketing orientation
• Ability to perform well under pressure, meet time sensitive deadlines, prioritize work and multi-task responsibilities while working for multiple people
• Judgment to determine which creative ideas will work and how they will work; knows how to make the appropriate fact-based business case; not afraid to take calculated risks
• Well-developed influencing skills; able to demonstrate understanding and empathy while winning people over to a new way of seeing things
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

Benefits

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work