Senior Product Manager, Ultra High Net Worth Lifestyle Services

Role Overview

• Develop and manage the end-to-end product life cycle for highly complex products
• Conduct market research and competitor analyses
• Determine product pricing
• Develop short and long-term strategies
• Identify innovative opportunities to modernize product offerings and deliver a more unified customer experience
• Ensure that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies
• Play a critical role in delivering enhanced value to UHNW clients
• Support the UHNW Lifestyle Services Program Executive and work closely with the Loyalty and Rewards Wealth Rewards Director
• Monitor the competitive landscape and emerging trends
• Manage ongoing third-party relationships with select, high-value partners
• Coordinate and oversee end-to-end execution of virtual and in-person events for UHNW clients

Requirements

• Demonstrated strategic planning/product management skills
• Strong analytical skills with breadth of view
• Negotiation skills
• 7+ years of relevant experience
• Experience working with the UHNW client segment
• Experience developing and executing offerings tailored to UHNW clients
• Experience developing and managing third-party partnerships
• Proven track record of successfully creating and implementing business-critical strategies
• Strong communication and influence/collaboration skills
• Experience managing program metrics, and meeting KPIs
• Aligns and mobilizes resources in order to deliver sustainable results

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees