Account Management AI Intern

Role Overview

• Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed
• Utilize AI tools to accelerate research and create more efficient processes
• Use AI to research client needs and industry trends to support account strategy and client conversations
• Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively
• Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials
• Draft professional correspondence and communications on behalf of clients and the account management team
• Assist in organizing and preparing for client and broker meetings, including agenda development, materials preparation, and follow-up documentation
• Maintain accurate client records, track open items, and support follow-through on account management deliverables
• Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation

Requirements

• Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field
• Strong written and verbal communication skills with a professional, polished presence
• Demonstrated ability to produce high-quality documents, presentations, and correspondence
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously
• Ability to work independently, take initiative, and follow through on tasks with minimal supervision
• Comfort using AI tools (such as ChatGPT, Claude, Copilot, or similar) to research, draft, and refine professional content is a plus – we’re looking for someone who uses these tools thoughtfully, not just occasionally
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel
• Comfortable in a client-facing or relationship-oriented environment; professional demeanor in all interactions
• Prior exposure to healthcare, benefits, insurance, or TPA environments is a plus
• Experience supporting account management, sales, or client services functions is a plus

Benefits

• Comprehensive medical, dental, vision, and life insurance coverage
• 401(k) retirement plan with employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Paid time off (PTO) and disability leave
• Employee Assistance Program (EAP)