You own the commercial performance and demand plan for your category within e-commerce.
Your goal: maximise availability, conversion, and sell-through—without losing control of stock and margin.
Monitor and steer core KPIs such as traffic, conversion, availability, and sell-through
Identify risks and opportunities early (e.g. stock-outs, overstocks, missed demand) and act immediately
Continuously adjust forecasts and stock positioning based on real-time performance
Work closely with Buying to ensure the assortment is right for online (not just offline)
Partner with the E-commerce team (Merchandising, Performance Marketing) to decide what to push, when, and why
Ensure strong SKU productivity aligned with conversion, margin, and stock targets
Support key trading moments (campaigns, peaks, launches) with the right availability and visibility
Make trade-offs daily between availability, margin, exposure, and stock risk

A degree in a quantitative, analytical, or business-related field (or equivalent experience)
Solid experience in demand planning, trading, or commercial analytics
Strong understanding of e-commerce dynamics (conversion, traffic, availability, on-site performance)
Advanced Excel skills and the ability to work with large datasets
Experience in retail, e-commerce, or other high-volume, fast-paced environments
Experience with planning/analytics tools (e.g. SAP, Anaplan) is a plus
Fluent in English

A market-based salary
24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
Flexible working hours and the possibility of working up to 40% from home, of course in coordination with your team and manager
15% staff discount on your purchases at Action
A good pension scheme, collective health insurance and travel expenses allowance.

eCommerce Planner

Key skills