Maintains in-depth knowledge of business processes and applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s)
Analyzes existing processes and systems and identifies technical or procedural improvements
Recommends business practices to optimize use of business process/system(s)
Develops operational procedures for products, services and systems
Designs processes to meet regulatory requirements
Develops and generates special and ad hoc reports
Provides technical support to business unit, customers, management and other users
Serves as liaison between software vendors and business process system users and other corporate areas
Performs other duties as assigned
Requirements
Bachelor’s degree
At least 5 years of reporting, data analytics and dashboard development experience to include SQL, SAS, Power BI, and Tableau experience
High School diploma with 9 years of experience/education in reporting, analytics, dashboard development, SQL, SAS, Power BI, and Tableau may be considered
SQL coding experience
Proficient user level of SAS
Ability to develop reporting and workflows in Power BI and Tableau
Strong proficiency with Microsoft Office Suite
Excellent analytical and mathematical skills
Excellent written and verbal communication skills
Ability to multitask and work in a fast-paced environment with excellent troubleshooting, problem solving and organizational skills
Keen attention to detail
Ability to identify continuous improvement opportunities and solutions
Proficiency in managing multiple priorities and ability to re-prioritize as appropriate