Account Receivable

Role Overview

• Drive the recovery of outstanding receivables through structured, proactive and professional follow-up with customers.
• Build constructive relationships with debtors while negotiating realistic payment solutions, including partial payments, installment plans or extended deadlines.
• Take ownership of overdue accounts and contribute directly to improved cash collection, reduced aging receivables and stronger financial performance.
• Monitor debtor accounts daily and keep accurate records of recovery actions, payment commitments and settlement agreements in the accounting system.
• Work closely with Finance to ensure payments are accurately allocated against outstanding invoices.
• Assess debtor solvency, identify high-risk accounts and recommend timely escalation for legal or external collection action where required.
• Partner with Sales, Operations, Documentation and Finance teams to investigate and resolve billing disputes or account discrepancies.
• Maintain reliable documentation of debtor interactions, commitments, payments received and collection actions to support transparency and audit readiness.
• Prepare clear reports on outstanding receivables, collection progress, overdue balances and recovery performance for management review.
• Ensure collection practices are carried out with integrity and in compliance with internal credit policies, ethical standards and local legal requirements.
• Support both amicable recovery efforts and, where necessary, judicial collection processes in coordination with management, legal teams or external partners.
• Contribute ideas to improve collection efficiency, strengthen internal controls and enhance the overall receivables management process.

Requirements

• A Bachelor’s degree in Finance, Accounting, Business Administration, Law or a related field
• 2–4 years of experience in debt collection, accounts receivable management, credit control or a similar finance role
• A solid understanding of credit management, receivables monitoring and debt recovery practices
• Experience in amicable and/or judicial debt collection procedures would be a strong advantage
• Hands-on experience with ERP, accounting systems or customer databases such as SAP, Oracle or equivalent
• Strong negotiation, persuasion and communication skills
• The confidence to manage difficult conversations with professionalism, tact and composure
• Strong analytical skills, attention to detail and a disciplined approach to reporting
• Proficiency in Microsoft Office, especially Excel
• A good command of English and French would be an advantage

Tech Stack

• ERP
• Oracle

Benefits

• Opportunities for professional growth and development