Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider
Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients
Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area
Performs medical history collection and medication refill, per protocol
Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures
Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition
Adheres to clerical, clinical, and EMR workflows
Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone
Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications
Uses patient centered care concepts in delivering care and performing related activities

Specialized Diploma as a Medical Assistant
Ability to accept and adapt to constant change within a healthcare setting
Ability to take initiative and function independently as well as collaboratively
Excellent computer skills including EMR, word processing, and Excel
American Heart Association Basic Life Support
State of Pennsylvania within 30 Days
Associate’s Degree from a Medical Assistant Program (Preferred)
CCMA
Certified Clinical Medical Assistant
NHA
State of Pennsylvania or CMA
Certified Medical Assistant
AAMA
State of Pennsylvania or CMAC
Clinical Medical Assistant Certification
AMCA
State of Pennsylvania or MAC
Medical Assistant Certified
AMCA
State of Pennsylvania or NCMA
National Certified Medical Assistant
NCTT
State of Pennsylvania or NRCMA
National Registered Certified Medical Assistant
NAHP
State of Pennsylvania or RMA
Registered Medical Assistant AMT
State of Pennsylvania (Preferred)

Medical Assistant

About this role