Talent Acquisition Coordinator – ABA Therapy, US Healthcare

Role Overview

• Conduct high-volume outreach primarily via Indeed, with LinkedIn as a secondary sourcing channel
• Proactively reach out to candidates — do not rely on inbound applications alone
• Engage with candidates from relevant backgrounds (e.g., teachers, psychology students, caregivers, nannies)
• Maintain a consistent pipeline of qualified candidates, understanding that high drop-off rates are a reality of this market and that volume is the answer
• Conduct structured 30-minute phone-based screening interviews to assess candidate suitability
• Assess candidates against three core criteria: ability to pair with and engage children, consistency and reliability, and the capacity to absorb ABA concepts within approximately six weeks
• Keep an open-minded, development-oriented approach — assess potential, not just current experience
• Evaluate key behavioural traits such as patience, communication, and reliability
• Represent the client warmly and compellingly on every call — there is a genuine sales element to this role
• Take detailed, real-time notes during every interview — not after
• Compile structured interview summaries and candidate evaluations
• Submit reports to the hiring manager to support hiring decisions
• Track candidates from sourcing through to placement using the client's phone and HR systems
• Use Microsoft Bookings to schedule candidates into training sessions
• Manage follow-ups proactively to minimise candidate drop-off at every stage of the funnel
• Coordinate offer processes, including contract distribution via the client's HR platform (Momentium)
• Enrol suitable candidates without formal ABA experience into the client's 40-hour certification training programme
• Liaise with training teams and follow up on candidate progress
• Ensure all onboarding documentation is completed accurately and timeously on Momentium
• Hand candidate files over to the scheduling team once candidates are active and ready for sessions
• Maintain a professional and engaging candidate experience throughout the recruitment process
• Represent the client's brand effectively to attract and retain top talent

Requirements

• Proven experience in recruitment, talent acquisition, or high-volume hiring
• Demonstrated ability to manage 50+ candidate profiles simultaneously across different pipeline stages
• Experience sourcing and managing candidates via Indeed or similar job boards
• Exposure to healthcare, education, childcare, or behavioural health environments is advantageous
• A genuine personal interest in or connection to disability support, special needs, or child welfare is highly valued
• Strong phone-based communication skills — able to build rapport quickly and form accurate judgements within a 30-minute call
• Speed and proactivity — the ability to move quickly and be first to reach strong candidates is a competitive advantage in this market
• Resilience and consistency in the face of high candidate drop-off rates
• Real-time note-taking discipline and a high standard of detail in candidate reporting
• Open-minded, development-oriented approach to candidate assessment
• Strong organisational and coordination abilities
• Proficient in MS Office and general computer systems
• Experience with ATS platforms, HR onboarding platforms, or scheduling tools (e.g. Microsoft Bookings) is beneficial
• Comfortable using communication tools such as Zoom, Microsoft Teams, email, and SMS platforms
• Familiarity with Indeed as a sourcing and pipeline management tool is an advantage