The Business Intelligence Analyst builds and maintains dashboards and reports that help EO leaders and teams understand performance and take action
Develop executive dashboards, operational reports, and self-service views
Support teams across EO (chapter operations, member engagement, growth, product teams, etc.)
Help them use consistent, approved data sources when possible to ensure metrics are not rebuilt differently
Document major reporting in use: what exists, who maintains it, and what data it relies on
Work closely with other analysts and EO’s technology team to ensure reporting is accurate and sustainable
Use AI features with the same standards for accuracy and review as manually built reports
Support recurring reporting cycles (monthly, quarterly, annual) in line with leadership priorities and standard business definitions
Respond to dashboard and reporting requests in line with team prioritization practices
Develop training materials, quick-reference guides, and walkthroughs to support independent use of reporting

2–5 years of experience in business intelligence, data analysis, or a related role with demonstrated dashboard and report delivery
Proficiency in at least one major BI platform (Domo, Tableau, Power BI, Looker, or equivalent), including data connections and calculated logic
Working knowledge of SQL for data extraction and report development
Experience designing reports for multiple audience types (executive, operational, and self-service)
Ability to gather requirements from non-technical stakeholders and deliver usable reporting solutions
Strong attention to detail in validation, documentation, and publication standards
Experience in nonprofit, membership, or association environments
Experience supporting both centralized BI and team-managed reporting (including spreadsheets or custom tools)
Experience helping business users adopt shared templates or data connections
Familiarity with AI features in BI tools and structured review before publication
Background in user experience or information design
Experience with multi-region or global reporting
Exposure to chapter operations, member engagement, or product reporting
Bachelor’s degree in analytics, information systems, design, or a related field.

Business Intelligence Analyst

Key skills