Manage the daily relationship with clients and partners, ensuring alignment of expectations and monitoring of requests;
Lead status meetings, strategic alignments, and project checkpoints;
Create and monitor schedules, ensuring deadlines and deliverables are met;
Organize the workflow among the different areas involved in the operation;
Oversee the development and approval of content, campaigns, and other project deliverables;
Identify risks, anticipate needs, and propose solutions to ensure smooth operations;
Prepare reports, meeting minutes, and follow-up materials;
Ensure effective communication between clients, internal teams, partners, and suppliers;
Support account coordination in the strategic and operational management of projects.

Solid experience in advertising account service, account management, and managing communication and marketing projects;
Experience servicing international clients;
Experience in digital marketing projects, creator/community initiatives, or events;
Ability to manage multiple projects and requests simultaneously;
Excellent organizational, planning, and project-tracking skills for complex projects;
Excellent verbal and written communication skills;
Ability to work autonomously with a sense of urgency;
Organized, analytical, and solution-oriented profile;
Experience with project management tools (ClickUp, Monday, Trello or similar);
Experience with regional or LATAM projects;
Fluent English (required).

Account Manager

Key skills