Facilitate agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives).
Remove impediments blocking the team’s progress.
Ensure the team adheres to Scrum values and principles.
Help the team become self-managing and high-performing.
Collaborate with Product Owners to ensure the backlog is continuously updated and aligned with organizational priorities.
Act as a mentor to the team in agile practices and encourage continuous process improvement.
Track and measure team performance using agile metrics (velocity, lead time, etc.).
Promote transparency and communication among all project stakeholders.
Maintain a culture of constructive, collaborative feedback among team members.
Ensure continuous delivery of value to the CLIENT, meeting deadlines and requirements.

Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field.
Official Scrum certification (e.g., Certified ScrumMaster
CSM, Professional Scrum Master
PSM, or equivalent).
Postgraduate degree or specialization in Project Management, Agile Methodologies, or IT Governance is desirable.
Minimum of 2 to 5 years of experience as a Scrum Master or in other leadership roles within agile environments.
Proven track record of success in agile software development projects, preferably in high-complexity environments or government organizations.
Experience facilitating agile ceremonies and removing impediments that affect team progress.
Experience managing multiple stakeholders and expectations in large organizations or those with complex hierarchical structures.
Knowledge of other agile methodologies and complementary frameworks (Kanban, Lean, SAFe).

Scrum Master (Mid-level)

Key skills