Ensure execution of the strategic plan with regard to deadlines and guidelines for the final delivery of content.
Ensure that the team of external content providers has all necessary information and materials to perform their work to a high standard. Track deadlines, follow up on delays, and report status to the project coordinator.
Produce training materials for content providers, ensuring the quality and ongoing updates of these materials.
Conduct persona and customer-journey studies, producing the materials needed for the strategic and operational execution of this and other disciplines within the team.
Responsible for closing out production and ensuring that supplier payments are being processed correctly.
Create content briefings for external providers, ensuring that strategic directives are being followed.