Account Manager – Customer Success
Brasil
Full Time
1 day ago
No Visa Sponsorship
About this role
Role Overview
- Manage and expand relationships with key clients
- Lead and develop the customer support team
- Ensure timely technical support
- Monitor account performance and support metrics
- Document and continuously improve support processes
- Participate in developing account strategies
Requirements
- Degree in Biochemistry or other health-related fields
- Previous laboratory experience
- Knowledge of Autolac software
Benefits
- Five-year service bonus (Quinquennial)
- Day off
- Medical insurance
- Education assistance
- Home-office allowance
- Discount club
- Pharmacy partnership
- Career development plan
- Profit-sharing (PLR)
- Life insurance
- Food allowance (Vale Alimentação)
- Transportation voucher
- Dental insurance
- Psychological counseling
- Meal voucher (Vale Refeição)