Communicating up and down the stack –interacting with executives, technical teams, and business stakeholders
Leading the planning and structuring for tech delivery efforts to streamline capabilities and tools needed to support the department in delivering value
Support the assessment of project scope and effort to plan milestones, develop effective schedules and change management plans, manage risks, remove impediments, and ensure proactive communication occurs regularly as initiatives progress
Build and develop effective relationships with different IT and product teams to find opportunities to increase business value while modernizing our processes
Think out of the box to deliver value quickly while managing costs
Document and conduct presentations for technical, business and leadership audiences to promote department strategies and communicate progress
Support the Technology Delivery & Transformation group in planning initiatives across goals, KRs, KPIs etc. as it relates to organizational goals
Assist with change management activities for the team and beyond
Champion the financials of assigned programs/projects, yearly budget, and ongoing financial planning
Foster a culture of continuous improvement by identifying opportunities for process enhancements and driving operational efficiency within the portfolio and department
Perform other duties as assigned
Conform with all company policies and procedures

7-10 years of experience in technology project/program/portfolio leadership roles required
Financial services industry experience preferred
High School Diploma or equivalent required
Bachelor’s Degree in related field or additional equivalent work or military experience preferred
PMP certification preferred
Scrum Master Certification preferred

IT Program Manager

Key skills