Collaborate and inform the case management process
Facilitate appropriate healthcare outcomes for members
Provide assistance with appointment scheduling
Identify and assist with accessing benefits and education for members through the use of care management tools and resources
Requirements
Must reside in Winnebago/Jo Daviess County, IL or surrounding areas
Ability to travel up to 50-75% of the time within a designated geographic area
2 years experience in behavioral health, social services or appropriate related field
Confidence working at home/independent thinker
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications