Key skills
JiraConfluenceAgileLeadershipCollaboration
About this role
Role Overview
- Own and manage a multi-quarter platform roadmap and backlog aligned to business outcomes and technology strategy.
- Partner with business and technology stakeholders to understand needs and translate them into epics, features, and user stories.
- Act as a strong voice of the customer, driving value-based prioritization and active backlog management.
- Collaborate with engineering leaders, architects, SRE, and risk and regulatory partners to align priorities and manage dependencies.
- Define clear functional and non-functional requirements, including measurable success criteria such as reliability, resiliency, performance, cost-to-serve, and reduction in operational toil.
- Provide technical leadership to delivery teams by clarifying requirements, addressing dependencies, and removing delivery blockers.
- Support vendor evaluation and partnerships, ensuring external deliveries meet agreed quality, integration, and security standards.
- Continuously identify improvement opportunities through data, workflow, and market analysis.
Requirements
- 5 or more years of experience in a Technical Product Owner, Platform Owner, or Technical Program Manager role.
- Experience owning and prioritizing platform backlogs and roadmaps in Agile or SAFe environments.
- Demonstrated ability to translate non-functional requirements into actionable work with measurable outcomes.
- Strong collaboration skills with engineers and architects to shape technical solutions and delivery plans.
- Strong analytical, problem-solving, and documentation skills.
- Experience using product and delivery tools such as Jira and Confluence (or equivalent).
Benefits
- health, dental, mental health, vision insurance
- short
- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program (vacation, personal, sick days, statutory leaves)