Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment.
Sends messages to the Care Team, when warranted.
Responsible for preparing patients for examination and escorting them into the exam room.
Assists in capturing demographic information.
Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
Actively participates in department activities; attends departmental meetings; analyzes current procedures.
Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
Requirements
High School degree or equivalent required.
One year of clinical experience OR graduate of Medical Assistant program required.
Customer service experience is strongly preferred.
BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association.