Key skills
AIProject ManagementStakeholder ManagementCommunicationSales
About this role
Role Overview
- End-to-end NPD delivery
- Own the delivery of multiple NPD projects from concept through to launch across our innovation pipeline
- Build, maintain and relentlessly manage detailed project plans, critical paths and timelines
- Keep multiple workstreams moving in parallel without losing sight of detail or deadlines
- Proactively identify risks, dependencies and bottlenecks before they become problems
- Drive accountability across teams and confidently escalate when timelines are at risk
- Balance product performance, operational feasibility and commercial requirements in real time
- Coordinate product testing, trials, validation and sign-off processes across multiple stakeholders
- Help unblock technical or operational challenges quickly and pragmatically
- Act as the day-to-day project lead across Product, Supply Chain, Ops, Marketing, Brand and Creative
- Make sure everyone knows what’s happening, what they own, and when it’s due
- Drive alignment and fast decision-making across multiple workstreams
- Build strong relationships across the business and become a trusted operator people rely on
- Keep momentum high
- even when things get messy (because they will)
- Line manage other members of the team and support in removing any blocks
- Build and maintain sophisticated and joined-up project tracking systems (linked spreadsheets, databases and dashboards) that give real-time visibility of launch timelines, risks and dependencies
- Able to develop understanding of how tools need to interact with tools used across other areas of the business to ensure handoff efficiencies
- Proactively identify manual, clunky or inefficient workflows and redesign them using automation
- Use AI tools to accelerate delivery, surface risks earlier, and improve the speed and quality of cross-functional communication by considering that any task repeated more than once is automated
- Produce clear, simple and regular launch status updates for senior stakeholders
- Translate complex, multi-workstream plans into straightforward visibility on progress, risks and decisions needed
- Be the person who brings clarity when things feel complex or moving fast
- Ensure every product is ready to launch into market on time
- Work with DTC & Retail teams to understand customer requirements and launch priorities
- Coordinate all launch readiness activities (samples, specs, packaging, operational readiness, pricing inputs etc.)
- Ensure products are delivered in a way that supports commercial success and sales performance
- Coordinate with wider business on new launches to ensure that all teams are aware of key NPD information to support in marketing etc.
Requirements
- Strong project management experience delivering complex, cross-functional projects
- Exceptional organisation and a genuine obsession with getting things done properly and on time
- Experience working within NPD ideally within a personal care environment, product development or fast-paced delivery environments
- Comfortable operating in the detail of product development (formulations, packaging, testing, approvals etc.)
- Strong stakeholder management skills
- able to influence, challenge and hold people accountable
- Highly proactive, autonomous and able to operate in ambiguity without hand-holding
- Commercial awareness and understanding of how products move from concept to market success
- Experience building and managing project tracking systems, dashboards or structured reporting tools
- Strong spreadsheet/data skills and comfort working with structured operational data
- Experience improving processes and removing friction from how teams work
- Comfortable using automation and AI tools to improve speed, quality and efficiency of work
Benefits
- 25 days holidays + bank holidays + 9 extra remote working days
- Hybrid working, 3 days a week in our shiny new London office
- Enhanced maternity, paternity & parental leave
- 4% Company Pension
- Mental well-being support through Spill
- Private healthcare through Vitality
- Weekly early finishes and social events
- Annual L&D budget
- Free breakfast
- Free & discounted Wild products
- 2 x team volunteering days and 2 x personal volunteering days