Care Manager

Role Overview

• The My Choice Care Manager is responsible for providing in reach and transition care management to members residing in institutional, congregate, or facility-based settings, including State Operated Developmental Centers, Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID), Psychiatric Residential Treatment Facilities (PRTFs), hospitals, inpatient units, and other qualifying settings.
• The My Choice Care Manager educates members and guardians about how to effectively navigate the physical, behavioral, and social service systems for themselves and about the existence of informal/community resources available to them; and facilitates the member/guardian access to these resources.
• The My Choice Care Manager provides care planning with foundations in national evidence based and informed standards to do whole person care.
• On a typical day, you might:
• Provide integrated care coordination/care management to members who have identified needs with behavioral health, physical health, co-occurring, co-morbid, and/or multi-morbid conditions.
• Facilitate referrals for health-related services, community-based resources, and social support services.
• Work with members/legally responsible person(s) and other members of the care team to identify, document, and attempt to address barriers transitioning to home or to a community inclusive setting.
• Ensure completion of the Care Management Comprehensive Assessment (CMCA) and other assessments as needed.
• Ensure timely and accurate documentation of all transition planning/post transition planning and coordination efforts in Trillium Health Resources software platform.

Requirements

• Must meet QP status.
• Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
• Additionally, if serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
• The following immunizations are required for this position: Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). MMR and Varicella
• must show proof of vaccination or have blood drawn to show immunity. Tdap
• must show proof of one dose. Employees must provide proof of all immunizations prior to their start date or agree to be and provide proof of all immunizations within 4 months of start date.
• Must have a valid driver’s license.
• Must reside within Trillium’s North Central or South Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.
• Must be able to travel within catchment as required.

Benefits

• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies