Answer calls promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
Maintain a professional demeanour throughout the call at all times.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Purely interpretation
No dealing with escalation or providing resolution

Excellent English and Fluent in Sorani ( Able to read & write )
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
Malaysian Nationals / Permanent Residence with sound knowledge in both languages.
Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am (9hours shift inclusive an hour break)
Own home internet (stable internet), minimum of 5MB download and 1MB upload speed
Need own mobile phone Android Version 6 and above or IOS 12 and above
Willing to work permanent night shift and must be willing to work on public holidays / and weekends.

English Interpreter, Sorani

Key skills