Conduct initial peer support coaching calls with Better Health members as you support them through your shared experience
Become an expert in Better Health’s product catalog for conditions to provide personalized product suggestions
Construct personalized follow up emails and educational tools for members

Have first hand experience with chronic urological conditions and want to give back to the community of people with conditions
Excellent interpersonal skills and comfort talking on the phone
Excellent organizational skills, ability to prioritize tasks, and work independently within established procedures
Comfortable making outbound calls
Comfortable with technology (we are a start-up, and use a variety of technology apps including Google Suite and our our software portal)
Knowledge of medical terminology, common products, and evidence-based condition-specific best practices preferred
Secondary degree (Associates, Bachelors, etc) or at least 3 years professional experience, professional certification required if applicable

Urology Peer Support Coach

About this role