IT Technician
Brno, South Moravian, Czechia
Full Time
8 hours ago
No Sponsorship
Key skills
CloudDNSMacOS
About this role
Role Overview
- Supporting internal users via tickets, chat, email, and calls
- Setting up new starters with hardware, accounts, and access
- Managing user accounts and permissions securely
- Troubleshooting laptops, desktops, peripherals, networking, and software
- Supporting Windows, macOS, and Google Workspace environments
- Helping with asset management and hardware lifecycle
- Participating in IT projects (e.g., server → cloud migrations)
- Collaborating daily with a global IT team across time zones
Requirements
- 2–4 years of experience in IT support / helpdesk / internal IT
- Comfortable supporting both Windows and macOS
- Understanding of IT basics like Wi-Fi, VPNs, DNS, and access management
- Ability to explain technical issues in a calm, human way
- Fluent English speaker (B2) who enjoys speaking English
Tech Stack
- Cloud
- DNS
- MacOS
Benefits
- 25 days of holiday
- 3 paid sick days per year
- Occasional work from home
- Multisport card contribution
- Free massage or physiotherapy appointment once per month
- Company-wide education budget for your development
- Company and team events (online & offline)