Design, implement, and maintain observability platforms covering metrics, logs, and distributed tracing across on-prem and cloud environments
Build and manage dashboards, alerting rules, and runbooks in tools such as Nagios, Grafana, Site24x7 or equivalent
Lead incident detection and post-mortem analysis; drive reduction in MTTD and MTTR
Implement observability best practices across tech teams; provide guidance and internal enablement
Evaluate and onboard new monitoring tools and vendors as the platform evolves
Support audit and compliance activities (e.g. DORA, EBA guidelines) with evidence from monitoring data

Bachelor's degree in computer science or related technology field is preferred
5+ years of experience in monitoring, observability or SRE roles in production environments
Hands-on expertise with at least two major observability platforms (Nagios, Grafana, Site24x7, Datadog, Dynatrace, etc)
Familiarity with cloud platforms (Azure, AWS, or GCP) and container orchestration
Proficiency in scripting or automation (Python, Bash, or equivalent) for tooling and alerting workflows
Experience working in regulated industries (financial services, telco) is a strong plus
Professional-level English
written and verbal; daily collaboration with teams is in English
Strong collaboration skills to work effectively with cross-functional teams
Excellent problem-solving skills and the ability to analyze complex technical issues

Monitoring and Observability Engineer

Key skills