Manage and maintain Extreme Cloud product and services
Participate in developing the Edge Cloud Support System
Troubleshoot and follow up on Cloud infrastructure / application related issues
Participate in continuous cloud service operations with US, EU, and China teams.
Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
Improve and implement deployment automation platform for Kubernetes based microservices.
Improve service availability and scalability through tuning, automation, tools, and process.
Analyze service performance, identify bottleneck, and provide actionable improvement plans.
Provide 24* 7 support for Edge Cloud products and services
Participate in cloud security and compliance implementation.

BS level technical degree required; Computer Science or Engineering background preferred.
5+ years of experience in a CloudOps / DevOps role.
Hands-on experience with AWS or any public cloud (Azure, GCP etc).
Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
Experience in diagnosing and resolving complex application problems.
Working Knowledge of Linux, security, and networking fundamentals.
Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
Comfortable working within a distributed team located in multiple time zones.

Staff Cloud Operations Engineer

Key skills