Investigating and resolving routing and switching faults across large-scale network environments
Troubleshooting backbone and fabric network topology issues
Leading and supporting the resolution of high-severity technical incidents
Acting as a subject matter expert during incident response and operational reviews
Designing, developing, and maintaining alerts, runbooks, dashboards, and monitoring solutions to improve fault detection and operational visibility
Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Have a bachelor's degree in computer science, information technology, or an equivalent field.
Have 5+ years of hands-on experience operating and supporting large-scale network environments.
Possess expertise in IP networking, routing, and switching, with CCNA, JNCIA, or equivalent certifications.
Have experience operating and troubleshooting service provider networks and Internet routing protocols, including BGP, IS-IS, OSPF, and MPLS.
Have experience writing, modifying, and troubleshooting SQL queries.
Demonstrate analytical and problem-solving skills with the ability to perform advanced troubleshooting beyond standard procedures.
Have excellent communication, stakeholder management, and customer service skills.

Senior Network Operations Engineer

Key skills