Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.
Perform preventive and emergency repairs to ensure uptime and reliability.
Assist customers with proper use and maintenance of equipment.
Maintain service logs, equipment inventory, and ensure parts availability.
Coordinate with supervisor to plan efficient installation and service schedules.
Partner with Sales Representatives to build and maintain professional customer relationships.
Support product demand and service needs through timely, quality interactions.
Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.
Plan and schedule daily, weekly, and monthly service work.
Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.
Follow all company policies, work procedures, and safety regulations.
Perform other duties as assigned.

High school diploma or GED required.
Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.
Proficient in mechanical, electrical, and basic plumbing systems.
Ability to read and interpret mechanical/electrical drawings.
Valid driver’s license and good driving record.
Physically able to climb, bend, stretch, and lift up to 50 lbs independently (100 lbs. with assistance).
Strong organizational, planning, and customer service skills.
Effective oral and written communication; able to manage conflict and build positive relationships.
Ability to maintain a high travel requirement in the assigned region.

Company vehicle and fuel card
FREE MEDICAL INSURANCE for employees with minimal monthly contributions and zero deductibles
17 Days of paid, sick and vacation time annually
401K retirement with up to 6% matching program
Excellent dental and vision programs
Flex spending accounts
Employer paid life insurance
Free tele-med physician services
Various other employee-centric perks and initiatives

Dispenser Service Technician – Concrete Admixtures

Key skills