Key skills
AnalyticsProduct ManagementCollaboration
About this role
Role Overview
- Drive content design for features and journeys using research, analytics, and content assessments (audits, inventories, touchpoint mapping)
- Translate research, stakeholder, and journey insights into clear, actionable digital experiences
- Plan and execute content across the product lifecycle, including creation, review, approval, and QA
- Simplify complex, regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiences
- Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy
- Partner cross-functionally with product management, product design, research, engineering, legal and compliance
- Apply and contribute to guidelines, standards, and tools to ensure consistency and quality
- Drive optimization using analytics, VOC data, and testing to improve performance
Requirements
- 5+ years in content design, UX writing, or content strategy, with experience owning content from discovery through delivery and iteration
- Strong writing and editing skills, with the ability to simplify complex or regulated information
- Experience conducting content audits, research, and developing data-informed content strategies
- Solid understanding of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards
- Proven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impact
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities