Client Coordinator – Hospital/Health Systems

Role Overview

• Serve as a point of contact for clients in conjunction with Client Managers
• Provide any necessary administrative assistance required by the Client Managers to successfully retain business
• Work with various departments within Luminare Health to promptly respond to client questions
• Facilitate resolutions to concerns, run client specific reports and provide support to Client Managers
• Client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers

Requirements

• High school diploma or GED equivalent required
• Minimum 3 years previous experience in a similar TPA or health insurance environment
• Thorough understanding of self-funding and employee benefit plans.
• Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
• Excellent written and verbal communication skills are required
• Exceptional organizational skills.
• Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
• Analytical skills, problem solving skills, reading ability, creative decision making skills, the ability to comprehend and follow instructions, mathematical ability, and time management skills are required.
• Ability to travel as required for this position (up to 25%).

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives