Supervisor – Epic Cogito Analytics

Role Overview

• Responsible for the day-to-day operations of the Information Technology staff
• Lead the staff in assisting customers in identifying systems solutions
• Oversee daily production problems/issues and escalate appropriate follow-up
• Independently evaluate and document operational performance
• Assist Manager with assignment of team members to projects and reviews resource allocation for projects
• Ensure team members focus their efforts toward organizational goals and objectives

Requirements

• Bachelor’s degree in healthcare, computer science, business, informatics or related field AND Three (3) years of relatable IT experience
• OR; Associate’s degree AND Four (4) years of relatable IT experience
• OR; High School Diploma or equivalent AND Five (5) years of relatable IT experience
• This position may require additional certification in support of the responsibilities of the position

Benefits

• Professional development of the team
• Performance reviews
• Timecards management
• Coordination meetings seeking insight for potential enhancements