Patient Access Representative – Imaging

Role Overview

• Meets with patient or patient's caregiver to exchange necessary information and documentation
• Provides explanation of process and addresses concerns and questions
• Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement
• Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy

Requirements

• Extensive customer service experience
• Excellent and demonstrated communication skills
• 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred
• Ability to keyboard accurately and quickly
• Basic insurance knowledge preferred

Benefits

• Supporting all aspects of our employees’ wellness – physical, emotional and financial
• Quality health, dental, and vision benefits
• Wellness programs and resources
• Industry-leading leave for new parents
• Generous earned time plan
• Employee Assistance Program
• Access to wages earned before payday with Payactiv
• Tuition Reimbursement
• Up to 2% in 403(b) company-matching contributions
• Short-term and long-term disability insurance
• Variety of leadership-supported programs and learning and development resources