Robotic and Mechanized Welding Application Engineer

Role Overview

• Conduct and facilitate extended product demonstrations and proof-of-concept installations for prospective and existing customers, ensuring technical accuracy and customer satisfaction throughout the demonstration process.
• Provide technical expertise in the integration of EWM and robotic welding systems into customer production environments, including system configuration, optimization, and troubleshooting.
• Support customer pilot projects from concept through execution, ensuring project milestones are met, technical requirements are satisfied, and customers achieve desired outcomes and return on investment.
• Perform on-site troubleshooting, system configuration, software setup, and optimization of robotic welding equipment and associated workflow solutions to achieve target performance metrics.
• Document demonstration results, customer feedback, technical findings, and lessons learned; provide this documentation to Sales and Engineering teams to inform future installations and sales strategies.
• Collaborate cross-functionally with Sales, Customer Success, and Engineering teams to identify customer requirements, develop tailored solution proposals, and ensure alignment between customer needs and product capabilities.
• Travel to customer sites across Mexico and North America to support installations, provide on-site training, oversee technical demonstrations, and serve as the primary technical point of contact for complex projects.
• Develop and maintain detailed technical documentation, training materials, standard operating procedures, and customer guidance to support solution adoption and successful long-term customer operations.
• Identify and recommend opportunities to expand solution adoption and scalability across the customer base, contributing to pipeline development and revenue growth initiatives.

Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related technical field; OR equivalent professional experience (5+ years) in robotic welding or industrial automation
• Minimum 5+ years of hands-on, direct experience with robotic welding systems, CNC equipment, or industrial automation in production environments
• Demonstrated expertise in welding technology, robotic programming, and automated manufacturing processes
• Strong understanding of electrical and mechanical integration in production and laboratory environments
• Proficiency with welding control systems, software interfaces, and programming platforms commonly used in robotic welding
• Excellent written and verbal communication skills with demonstrated ability to explain complex technical concepts to diverse audiences (engineers, operators, executives, customers)
• Proven experience conducting technical demonstrations, product training, and customer education in technical or manufacturing settings
• Ability to troubleshoot both mechanical and electrical systems independently and collaboratively
• Strong problem-solving mindset with demonstrated attention to detail and commitment to quality
• Valid driver's license and willingness/ability to travel domestically and internationally 30-40% of the time

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development