Initiate, develop and maintain personalized business relationships with current and potential clients
Act as an account manager by serving as a key intermediary between the business centre and members and clients
Ensure proper usage and updating of, as well as satisfaction with the products and services offered
Analyze sources of dissatisfaction and recommend potential solutions
Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
Negotiate applicable conditions with members and clients
Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume and sound risk management
Use intelligence to identify opportunities for business development
Execute various promotional activities as part of the centre's business operations
Participate in targeted public relations activities and in the business community
Adhere to all policies, practices and standards in effect

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Account Manager, Commercial and Industrial

Key skills