Senior Product Manager

Role Overview

• Be the Voice of the Customer: Spend time in the field with technicians, distributors, contractors, and industry partners to understand workflows, challenges, and emerging needs.
• Lead Voice of Customer (VOC) initiatives through interviews, field observation, surveys, and market research.
• Apply customer discovery methodologies including Jobs-to-Be-Done, ethnographic research, and hypothesis-driven experimentation.
• Translate customer insights into product opportunities, business cases, and strategic recommendations.
• Drive Product & Portfolio Strategy: Define and influence product strategy across Fieldpiece's portfolio of hardware, firmware, mobile applications, cloud-connected solutions, and digital services.
• Identify new growth opportunities through customer insights, market trends, competitive intelligence, and emerging technologies.
• Develop business cases, market assessments, TAM/SAM/SOM analyses, pricing strategies, and investment recommendations.
• Prioritize product opportunities that balance short-term commercial impact with long-term platform and ecosystem growth.
• Collaborate with executive leadership to evaluate strategic opportunities and product investments.
• Shape the Future of Connected Solutions: Partner closely with engineering, software, data, and product development teams to define future product requirements and roadmap priorities.
• Leverage product usage data, connected-device insights, and customer feedback to guide innovation and continuous improvement.
• Help define how Fieldpiece's instruments, mobile applications, cloud services, and analytics platforms work together to create a seamless customer experience.
• Identify opportunities to expand Fieldpiece's software, connectivity, and digital ecosystem capabilities.
• Lead Commercialization & Go-to-Market Success: Develop go-to-market strategies for new product launches and portfolio expansions.
• Define positioning, messaging, value propositions, and customer segmentation strategies.
• Partner with sales, marketing, training, and channel teams to ensure successful product launches and adoption.
• Measure launch success and market performance, using insights to improve future product decisions.

Requirements

• 8+ years of product management, upstream marketing, product strategy, or related experience.
• Proven experience bringing technical products from concept through commercialization.
• Strong background in connected products, IoT, software platforms, SaaS, cloud-enabled solutions, or digital ecosystems.
• Experience working closely with engineering and software development teams.
• Demonstrated ability to gather customer insights and translate them into successful products and business outcomes.
• Strong business acumen with experience developing business cases, pricing strategies, and market analyses.
• Exceptional communication, storytelling, and stakeholder influence skills.
• Experience working in industries involving physical products, connected devices, industrial equipment, tools, instrumentation, or technology solutions is highly desirable.
• Passion for innovation and solving real customer problems.
• Ability to travel up to 25% is needed to meet customers, distributors, and attend events.

Tech Stack

• Cloud
• IoT
• Go

Benefits

• Matching 401k up to 4% with immediate vesting.
• Excellent medical benefits including an HSA option with monthly contributions.
• Supplemental Term Life, Employee Assistance Programs (EAD), Disability, and more.
• Hire to Retire philosophy that includes personal career development plans.
• Onsite music program with lessons from guitar, piano and voice coaches.
• And more!