Owning and developing the IT Service Continuity and Disaster Recovery framework across SEB Baltics, including governance, metrics, KPIs/KRIs, and standardised reporting.
Maintaining and improving recovery readiness by ensuring technology continuity plans, disaster recovery plans, and ICT response and recovery procedures are aligned with critical business services, recovery objectives, and regulatory requirements.
Planning and coordinating disaster recovery testing, including the testing calendar, execution follow-up, progress reporting, lessons learned, and remediation of findings.
Supporting business impact analyses, risk assessments, and crisis scenario planning to help define practical recovery strategies and risk treatment actions.
Driving continuous improvement and maturity by enabling teams across the organisation, clarifying roles and responsibilities, creating guidance materials, modernising workflows, improving automation, and owning a multi-year strategy for service continuity and disaster recovery.

5+ years of experience in IT or technology-focused risk, resilience, service continuity, disaster recovery, IT service management, or business continuity roles.
Good understanding of ICT environments and how infrastructure, applications, data, backup, and recovery processes support business-critical services.
Knowledge of risk management, IT service management, information security, or business continuity management.
Proven process/practice leadership experience in a multi-cultural organization.
Strong project coordination and stakeholder management skills.
Strong analytical, communication, and presentation skills.
Fluency in English.

IT Service Continuity & Disaster Recovery Manager

Key skills