Sell auto insurance, homeowners insurance, and other personal lines products to AAA members via phone and online
Conduct outbound sales calls to prospective and existing members to promote insurance products
Provide personalized coverage options and premium quotes
Maintain detailed records of sales activities and client interactions in our CRM system
Participate in sales programs and respond promptly to referrals
Learn and follow carrier-specific underwriting and quoting procedures
Ensure compliance with agency policies for quoting, binding coverage, and handling payments
Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy
Stay current on insurance regulations and best practices
Build strong relationships with clients and industry partners
Occasionally travel for training (approx. 5%)
Deliver AAA Five Diamond Service in every interaction
Cross-sell AAA memberships and other relevant services

Must have a quiet, dedicated home office space
Reliable high-speed internet connection
High School Diploma or GED required
Associate's Degree preferred
2+ years sales or customer service experience required
Insurance sales experience preferred
Outbound or cold-calling experience strongly preferred
Must obtain Personal Lines Insurance License within first 30 days (training and exam fees covered by AAA Northeast)
Life License within 1 Year preferred

Inside Sales Insurance Agent I

Key skills