About this role
Role Overview
- Lead and coordinate collections administrative activities to support timely and accurate receivables collection.
- Manage collections data entry, account reconciliations, and reporting to ensure accuracy and compliance with company policies.
- Collaborate with collections managers and cross-functional teams to resolve customer payment disputes and escalations.
- Support the development and implementation of collections policies and procedures to optimize efficiency.
- Monitor collections performance metrics and prepare regular reports for management review.
Requirements
- Experience in collections administration or accounts receivable management.
- Strong knowledge of collections processes and account reconciliation.
- Proficiency with collections software and financial systems.
- Ability to analyze collections data and generate reports.
- Associate’s or Bachelor’s Degree in Finance, Accounting, Business Administration, or related field.
- Experience working in a fast-paced collections or finance environment.
- Detail-oriented with strong organizational skills.
- Good understanding of customer service principles and dispute resolution.
Benefits
- Health insurance
- Professional development opportunities