About this role

Engaging clients in the lobby to educate and assist with transactions
Accurately and efficiently processing cash transactions for clients
Having deep conversations with clients to understand their financial and life priorities
Connecting clients to solutions that meet their financial goals
Building relationships with clients to meet financial needs
Following established processes and guidelines
Growing business knowledge and network by partnering with experts
Managing financial center traffic, appointments, and outbound calls effectively

Is an enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives
Is confident in identifying solutions for clients based on their needs
Communicates effectively and confidently
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on self-service technologies
Strong critical thinking and problem-solving skills
Must be able to work weekends and/or extended hours

Paid time off
Industry-leading benefits
Resources and support to make a genuine impact
Opportunities to contribute to the sustainable growth of our business and communities

Relationship Banker

Key skills