About this role
Role Overview
- Manage and develop product backlog, as well as user stories backlog for implementation
- Monitor the progress of product development, as well as plan for product release
- Contact customers and end users to obtain information on expected product features
- Provide reports to update management and stakeholders on product development operations
- Analyze customer opinions and feedback to determine features or components that will add good value to a product
- Develop a thorough understanding of Markel’s APIs and become proficient in API analysis with our external partners
- Provide functional design, clarifications, and other details on user stories to help the development teams build a quality product
- Triage root cause of defects impeding application functionality
- Help test software solutions as needed
- Assist in the development of technical documentation and training materials
- Consult with stakeholders, providing expertise on current system features and capabilities and informing approaches to achieve the desired business outcome
Requirements
- Bachelor’s degree preferred, or equivalent experience
- Firm understanding of the relationships among API contracts, specification documents, and sample Request/Response payloads
- Strong working knowledge of insurance underwriting systems a plus
- 5+ years’ experience as a Business Analyst in an insurance or insurance-related business
- 2+ years’ experience working as a Product Owner
- 2+ years’ experience working with APIs in a professional setting
- Strong working knowledge of underwriting and/or insurance related systems
- Experience working with business partners and vendors including their software developers to understand existing and define new API capabilities and integrations.
Benefits
- Select from multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO, corporate holidays and floating holidays
- Parental leave