Serve as the primary coverage advisor for complex personal lines matters
Review, analyze, research, and assist in the resolution of litigated and non-litigated coverage and extra-contractual claim matters
Evaluate policy language, claim facts, legal authorities, and applicable state laws to identify coverage issues
Provide guidance and consultation to casualty and homeowner claims personnel regarding coverage questions
Escalate highly complex, novel, or high-risk coverage issues to senior specialists and leadership as appropriate
Monitor legal, regulatory, and case law developments and communicate relevant impacts to claims partners and leadership
Support the development and delivery of coverage and product training materials for claims personnel and business partners

4+ years of claims, legal, insurance coverage, or related professional experience
High School diploma required
Experience supporting litigated claims or coverage-related matters
Experience handling casualty, homeowner, or coverage-related claim matters
Demonstrated ability to analyze policy language and legal authorities
Shows respect for differences through excellent communication skills with people from an array of backgrounds
Contributes positively to our company culture through participation in team, department, and enterprise initiatives
Working knowledge of state insurance regulations and claim handling practices
Ability to interpret insurance policy language and apply legal and regulatory concepts to factual scenarios
Strong analytical, research, and problem-solving skills
Strong organizational, prioritization, and time management skills
Strong written and verbal communication skills
Ability to exercise sound judgment and make recommendations within established guidelines
Proficiency in evaluating claim documentation, legal materials, and coverage-related issues

Complex Litigation Analyst

Key skills