Manage and maintain a workload of approximately 10,000 accounts with a monthly revenue of $2.5 million
Review and ensure accuracy of customer accounts and charges to be invoiced
Create customized invoices based on customer contracts including PDF and Excel formats
Research multiple invoicing disputes and processes manual A/R adjustments as needed
Analyze and reconcile transactions of a complicated nature to ensure account is compliant with contract
Work with the Collections team to identify and resolve billing-related issues to ensure clean aging
Resolve all requests received through multiple ticketing systems in a timely manner
Communicate and collaborate with internal and external customers
Perform other job-related duties as assigned or apparent

2 years of experience in a billing/accounting related role with strong numerical skills
3 years of experience with MS Excel which includes pivot tables and vlookups
Must be able to analyze large amounts of data

Billing Coordinator

Key skills