German Payroll Associate

Role Overview

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Support System Maintenance Testing
• Liaise and transact with Third Parties
• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
• Maintenance of DWIs to ensure processes are up to date and reflective of the service
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Time Recording to be completed accurately and on time
• STRADA Security Standards are adhered and followed
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all STRADA HR announcements and communications
• Build good relationships with all lines of businesses where appropriate
• Participate in projects and activities as needed and assigned

Requirements

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent written and verbal skills
• Self-motivated and a willingness to learn
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
• Education: BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
• 2-3 years experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment
• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
• Experience working with HR and payroll data

Benefits

• health coverage
• wellbeing programs
• paid leave (vacation, sick, parental)
• retirement plans
• learning opportunities