AI-Native Senior Product Manager

Momentive Software provides cloud-based software and services that help mission-driven nonprofits and associations engage communities, simplify operations, and grow revenue. The AI-Native Senior Product Manager will own a product area end-to-end, using AI tools for research, analysis, prototyping, and decision-making while driving roadmap delivery, cross-functional alignment, customer adoption, retention, and revenue.

Responsibilities:

• Develop a deep understanding of the market, competitive dynamics, and emerging trends — and engage directly with users and buyers through interviews, data analysis, and feedback loops to uncover pain points, use cases, and unmet needs
• Own and evolve a 6–12 month roadmap for your product area — managing dependencies, tracking delivery, and adjusting as priorities shift — while keeping a clear line of sight to whether delivery translates into customer adoption, retention, and revenue
• Translate stakeholder input and customer needs into structured initiatives and epics, ensuring clarity and alignment across teams
• Define and own the KPIs that measure product health and validate whether released features actually deliver value — then use what you learn to drive the next cycle
• Use AI tools as core tools in your daily work — not as novelties, but as force multipliers for research, analysis, communication, and decision-making:
• Compress discovery and validation cycles by using AI to synthesize customer feedback, analyze competitive landscapes, dig through large datasets and interviews, and generate first-draft artifacts (PRDs, specs, user stories) that you then refine with product judgment
• Use AI for rapid prototyping: build working prototypes to put in front of customers and validate direction early and often
• Arrive at planning discussions with working analyses and a clear point of view — not just slide decks
• Act as a central point of communication between Engineering and business-facing teams (Sales, Marketing, Customer Success), and partner with senior leadership to define and communicate your product area’s vision and positioning
• Champion innovation within your product area — identifying opportunities for differentiation and running experiments that test new ideas quickly
• Manage Product Owners and mentor Product Managers: provide direction, coaching, and feedback to ensure effective backlog management, well-crafted user stories, and strong execution that reflects strategic intent and customer value. Step in to absorb Product Owner duties when needed
• Contribute to the continuous improvement of product development practices, tools, and collaboration methods across the Product organization

Requirements:

• Bachelor's degree or equivalent work experience; 5+ years in a software/SaaS environment, including 4+ years in a product management role with go-to-market experience
• Demonstrated, meaningful use of AI tools in your own PM workflow. You should be able to speak concretely to how AI has changed the way you work, what it's replaced, and where you've found its limits
• Proven success driving product strategy on a 6–12 month horizon that delivers measurable customer and business outcomes — grounded in strong market analysis and an understanding of product packaging and pricing
• Proven experience mentoring or guiding Product Owners, Business Analysts, or other product team members, and leading through influence to build strong cross-functional partnerships
• Proven success working in Agile environments, including driving process improvement and tracking metrics for optimal team output
• Revenue fluency and strong business acumen: able to read customer signals as product priorities with business outcomes attached — including churn risk, deal blockers, and expansion opportunities — and comfortable presenting to executives and external partners
• Advanced understanding of networks, databases, APIs, cloud infrastructure, and Agile practices — enough to reason about how technical choices affect product decisions
• Strong experience with Jira; comfort with AI-assisted prototyping and development tools (e.g., Claude, Cursor, or similar) to validate concepts and accelerate decision-making
• Customer-Obsessed: Prioritizes customer needs and continuously works to understand and solve real problems
• Strategic Thinker: Zooms out to see the big-picture vision while managing the details that drive execution; uses data to guide decisions and trusts judgment when the data runs out
• Influential Leader: Aligns and inspires cross-functional teams and stakeholders, building partnerships and driving momentum across teams and time zones
• Outcome-Focused: Draws a clear line from product decisions to customer success and business results, and treats shipping as the start of accountability, not the end
• AI-Native: Treats AI as a core part of the job, not a novelty. Uses it daily for research, synthesis, prototyping, and communication, and shares what works with the team
• Experience working with Associations and/or Nonprofits is a plus