Key skills
SAPCommunication
About this role
Role Overview
- Provide consultative customer service that consistently meets or exceeds company standards of excellence and customer expectations
- Greet and support customers via varying communication platforms
- Engage conversations with probing questions to quickly assess needs
- Collaborate with internal and external partners, leveraging all necessary tools, to resolve customer inquiries.
Requirements
- High school diploma or equivalent
- Full verbal and written fluency in both English and French is mandatory
- Ability to seamlessly transition between English and French communications in a fast-paced virtual environment
- Microsoft Office and SAP knowledge is an asset.
Benefits
- Health insurance
- Flexible work arrangements