Key Account Manager

Role Overview

• Develop and execute sales strategies across assigned regional accounts to achieve sales, profitability, and margin objectives.
• Achieve sales volume and net profit targets by negotiating pricing, volumes, and commercial agreements with customers.
• Build and maintain strong relationships with existing and new customers through regular business meetings and presentations to support channel expansion and business growth.
• Monitor and analyze key business indicators, including sell-in, sell-out, inventory levels, and inventory days, developing action plans with customers to improve performance.
• Develop a deep understanding of consumer behavior, customer needs, and market dynamics to strengthen channel development strategies.
• Plan, coordinate, and execute promotional activities in collaboration with internal and external stakeholders, ensuring timely and effective implementation.
• Monitor key customer KPIs, including sales performance, profitability, accounts receivable, on-time delivery, competitor activities, and market pricing, identifying opportunities for improvement and corrective actions.
• Prepare, maintain, and manage sales forecasts to ensure order fulfillment, healthy inventory levels, and proactive management of slow-moving products.
• Act as the internal advocate for customers, ensuring service level agreements (SLAs) are met while delivering an outstanding customer experience.
• Collaborate with cross-functional teams to support business planning, forecasting, profitability analysis, cost management, and commercial execution.

Requirements

• Bachelor's degree required.
• 3–5 years of experience in sales, Key Account Management, or related commercial roles.
• Mandatory experience in the home appliances (white goods) industry.
• Experience working with wholesalers within the consumer goods industry.
• Experience launching new products into the market.
• Experience developing business plans, profitability analysis, cost management, margin management, and forecasting.
• Experience with traditional channel wholesalers such as RYSA, Virtrade, Promomarket, and Bodesa is highly preferred.
• Experience with home appliances and consumer electronics (including TVs/screens) is a plus.
• English proficiency: Intermediate (B2 preferred).

Benefits

• Monday to Friday schedule.
• Opportunity to be part of a global, fast-growing company.
• Competitive benefits package.