Conduct accessibility evaluations of websites, web applications, PDFs, online forms, portals, and other digital assets using automated and manual testing methods
Develop practical remediation recommendations, including prioritized issue lists, technical guidance, and user-focused solutions for design and content teams
Collaborate with project managers, developers, UX designers, content authors, and public/private staff to integrate accessibility into digital projects and ongoing workflows
Prepare clear written reports, executive summaries, and technical memos describing findings, risks, and compliance status
Provide consultation on accessible procurement for digital tools, platforms, and third-party services
Deliver training, office hours, and reference materials to build client capacity in digital accessibility and inclusive design
Monitor emerging accessibility regulations, standards, and assistive technologies and advise clients on implications for their digital programs
Demonstrate expertise in plain language communication, universal design principles, and inclusive best practices

2
4 years of experience in digital accessibility, UX/accessibility, web development or accessibility consulting for public sector or similar environments
Bachelor's degree in a related field (accessibility/disability studies, information technology, human–computer interaction, UX, communications, public administration, etc.) or equivalent experience
Expert knowledge of WCAG, ADA Titles II & III, Section 504/508, and relevant state/local digital accessibility requirements
Experience using common accessibility testing tools and assistive technologies (for example, browser extensions, screen readers, keyboard-only navigation)
Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences
Ability to manage multiple projects and deadlines, including working with municipal and state clients and cross-functional internal teams

Digital Access Consultant

Key skills