National Accounts Manager

Role Overview

• The National Accounts Manager is the primary liaison between the company and its most strategic, high-value customers.
• Holds full ownership of the growth and profitability of the company’s National Accounts and the U.S. Department of Veterans Affairs (VA).
• Develops long-term relationships and comprehensive account strategies.
• Partners closely with Marketing and Finance to structure and evolve deals.
• Drives heavy collaboration with the sales team on execution to ensure high levels of customer satisfaction and timely delivery of products and services.
• Owns overall account profitability, retention, renewals calendar and process, and identifying new business opportunities within existing accounts.
• Leads structured monthly performance reviews with the company’s National Accounts to keep each relationship aligned, proactive, and results-focused.

Requirements

• Education Bachelor’s Degree in Business Administration, Sales, Marketing or a related field; or a combination of education and 7+ years’ experience in a clinical field (OT, PT, Kinesiology).
• Must possess and maintain a valid driver’s license.
• 7+ years of proven experience in enterprise account management, client services, or similar position within the healthcare or clinical industry and with a track record of meeting or exceeding sales targets.
• Experience and proven ability to work effectively both independently and within a team environment.
• Advanced level experience with computer applications.
• Clinical or sales experience or ATP certification is highly preferred.

Benefits

• Must uphold ethical business conduct, as well as maintain confidentiality of sensitive information.
• Attend trade shows.
• Be a self-starter capable of organizing a travel call pattern and appointment calendar that maximizes efficiency and fills each workday.
• Ensure to follow compliance, safety, quality, and other company requirements and standards.
• Perform all duties in a manner that follows, demonstrates, and promotes the Company’s values.
• Report to work as scheduled, on time, and able to work entire work schedule.
• Perform additional duties as assigned.