Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI.
Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved.
Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption.
Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats.
Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported.
Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience.
Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps.
Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships.

Customer Engagement: Proven track record of delivering exceptional onboarding experiences and managing multiple customer projects simultaneously.
Communication Skills: Exceptional written and verbal communication skills, with experience delivering training and presentations.
Cross-Functional Collaboration: Ability to work effectively with sales, customer success, and product teams to deliver a seamless onboarding experience.
Adaptability: Comfortable working in a dynamic, fast-paced environment (previous startup or consulting experience preferred)
Technical Acumen: Ability to quickly learn and adapt our platform to customer use cases and workflows.

Competitive Salary: $85,000
$100,000 basic salary (depending on experience and location), plus opportunities for variable attainment, depending on specific experience and qualifications relevant to the role.
Stock Options: Meaningful equity in the company.
Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account.
Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions.
Paid Time Off: Unlimited vacation (Yes, you read right!)
Flexible Work Options: Remote or Hybrid, with the option to work sometimes from our New York City office
Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service)
Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development.

Implementation Consultant – Proposal Management

Key skills